Cancelling and refunds

How to cancel, and the 7-day refund.

Cancel any time in Settings → Plan & billing → Billing & invoices. Your plan runs until the end of the period you paid for.

7-day refund

If you cancel within 7 days of your first plan payment and have used no more than 10% of that month’s companies (at least 5), your first payment is refunded in full, automatically, and your plan ends right away. The money goes back to your card in 5 to 10 business days.

Other payments aren’t refunded, except where the law requires it. Questions? Write to hello@noviramoutreach.com.

After cancelling

You can still sign in and see everything. Nothing new is researched or sent until you choose a plan again.

More in Plans and billing

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Still stuck?

Ask Roxy in the app, or write to hello@noviramoutreach.com.