How can we help?

Getting started

• Getting started in 10 minutesThe four things to do before your first email goes out.
• Tell us what you sellHow setup works, and how to sell more than one thing.
• Connect your mailboxGmail, Outlook, Microsoft 365, iCloud, Yahoo, Zoho and others.
• Use it on your phoneAdd the app to your home screen.

Leads and emails

• Find leadsMap search, repeating searches and importing your own list.
• Read, edit and approve emailsWhat to do with the emails waiting under To approve.
• What the statuses meanResearching, To approve, Emailing and the rest.
• The fit scoreHow well a company matches what you sell.
• Ask your leads a questionOne question answered for every company in your list.

Sending

• Sending limits and warm-upHow many emails go out, when, and why new mailboxes start slowly.
• AutopilotLet first emails go out without approving each one.
• Who you can emailUS businesses only, for now.

Replies, calls and meetings

• Replies and the InboxAnswering replies, and what the reply labels mean.
• Calling prospectsCall lists, their local time, call notes and outcomes.
• Calendar and your booking pageMeetings, invites, your own calendar and a link prospects book themselves.
• Roxy, your assistantAsk questions, give tasks, change settings by talking.

Clients and team

• ClientsKeep track of the companies that said yes.
• Working as a teamInvite people to your account.

Plans and billing

• Credits, plans and the free trialWhat a credit is, what each plan includes, and how the trial works.
• Cancelling and refundsHow to cancel, and the 7-day refund.

Your data and privacy

• Your data, deleting and exportingDo-not-contact, Recently deleted, exports and closing your account.
• Keep your account safeTwo-step login, signed-in devices and passwords.

When something isn’t working

• My mailbox won’t connectThe usual causes and how to fix them.
• My emails land in spamHow to keep emails in the inbox.
• Emails aren’t going outCheck the status at the top of the app.
• No leads found, or too fewWhat to try when a search comes back empty.