The status at the top of the app says why. The common reasons:
- Sending is paused: press Start sending.
- No mailbox connected or Mailbox paused: see Connect your mailbox and Safety pauses.
- No postal address: add it in Settings → Company.
- Free trial or no plan: sending starts on any paid plan.
- Outside sending hours or Daily limit reached: emails wait for the next sending window in each company’s time zone.
- Nothing approved: emails wait under Leads → To approve until you approve them (or turn on Autopilot).
Noviram