In any conversation, the reply box has a Saved replies button. Tap one and it drops into your reply where the cursor is, ready to edit and send.
Making them
- Wrote a good answer? Press Save as saved reply under the reply box and give it a name.
- Or open Saved replies and press + New saved reply.
Fill-ins
Write {name} for the first name of the person who wrote to you and {company} for the company. “Hi {name}, our plans for {company} start at…” becomes “Hi Maria, our plans for Bright Smile Dental start at…”. If there’s no name, “Hi {name},” becomes “Hi,”.
Everyone on your account shares the same saved replies, so the team answers the same way. The ones used most show first. Edit with the pencil, delete with the bin; up to 100.
Noviram